Q. What is the PureRewards program and how does it work?

A. PureRewards is the exclusive loyalty program for PureLife customers. PureRewards allows you to earn cash back (in PurePoints) on every purchase you make. You can redeem your PurePoints anytime towards gift cards from hundreds of retailers.

Every time you make a purchase, whether online at PureLifeDental.com, over the phone, or at a trade show, you will earn PurePoints. With PureRewards you even earn points just for 'liking' or 'following' us on Facebook, Twitter, Instagram or Linked In. Share our great offers, refer us a friend or colleague of yours and you will earn points for that too!

Q. I just joined PureRewards. What do I do next?

A. Welcome to the PureRewards program that gets you more from PureLife!

Go to PureRewards and then click on "Redeem PurePoints" to start redeeming your gifts. You can also go to "Earn PurePoints" to learn more about the many ways you can earn PurePoints.

Q. How do I earn PurePoints?

A. There are many ways to earn PurePoints. You will earn most of your PurePoints on your everyday purchases. However, there are many other ways to earn PurePoints including Referrals, Social Media and more! To learn more go to "Earn PurePoints".

Q. Tell me about your PureRewards Tiers?

A. Our PureRewards program has 3 tiers:

PureGold is our base tier, you earn 1 PurePoint for every $1 spent

PurePlatinum is our second tier, you earn 2x PurePoints for every $1 spent (purchase between $20,000 - $30,000 to qualify)

PureDiamond is our highest tier, you earn 3x PurePoints for every $1 spent (annual spending level over $30,000 to qualify)

Your tier levels are adjusted every month automatically based on your purchases within the last 12 months.

Q. How do I get birthday PurePoints?

Go to "Earn Points". Then click on the Birthday Points icon and enter your birthday. You are now signed up to receive points every year automatically on your birthday! The higher your tier, the more PurePoints you will earn.

Q. Do I get PurePoints for interacting with PureLife on Social Media?

A. Yes! If you haven't already, simply 'like' or 'follow' us on Facebook, Twitter, Instagram and LinkedIn and earn 200 PurePoints for each one!

Q. Is there a reward for referring a friend to PureLife?

A. Yes, you can earn $50 in Cash Back on every referral! Go to https://www.purelifedental.com/referrals to learn more.

When will my PurePoints appear in my account?

A. The PurePoints you earn on your PureLife orders will be available in your account within 48 hours after your purchase.

Q. Do my PurePoints expire?

A. PurePoints are valid for 2 years from the time they are earned.

Q. How do I redeem my PurePoints?

A. Now comes the fun part! Simply go into your PureRewards dashboard and go to the "Redeem PurePoints" section. Here you will be able to search and browse gift cards from a large number of popular retailers and restaurants. After you make your selection and click on "Redeem" you will receive an email confirmation. Within 48 hours you will receive an email for each eGift Card with a code and clear instructions from the retailer you chose. These gift cards can be used online, or you can download them to use them at a physical location.

Q. Can I redeem my PurePoints for dental supplies?

A. Yes, absolutely! You may redeem your PurePoints for a PureLife Gift Card which will grant you a bonus value of +5% when you redeem. You may use these cards for new online purchases on our website.

Q. What happens to my PurePoints when I return items?

A. To keep things fair for everyone, the PurePoints you earned from a purchase will be deducted from your account if you return the item/s.

Q. Do all my purchases qualify for PureRewards?

A. Orders that already include a separate gift card offer or an offer that is discounted heavily with other promos will not qualify for PureRewards unless otherwise specified within the offer. In most cases however, all your orders will qualify to earn you points.

I'm not receiving my PureRewards emails. How can I fix this?

A. We don't want you to miss out, either! Please call Customer Service at 1-877-777-3303 so we can help you.